iPod’s Coolness Waning as Popularity Grows

Apple

02.11.05

The power of the iPod’s “cool factor” in driving new purchases appears to be waning. According to “Understanding iPod®’s Dominance: A Consumer Perspective”, the reasons most often cited for purchasing an iPod have more to do with the interface and brand familiarity than enhanced social status or “coolness.”

Apple’s dominance of the portable digital music player (DMP) market has led pundits and competitors to try and deconstruct the iPod’s “special sauce” – in other words, to identify what specifically continues to make the iPod so much more successful than other MP3 players. According to Dale Gilliam III, director of primary research at The Diffusion Group, today’s iPod buyer is driven more by practical considerations than the enhanced social status that may result from owning an iPod. That said, Gilliam notes significant differences when the age of the user is isolated. For example:

• The “cool factor” ranked third among those 15-to-24, behind quality of interface and familiarity with the brand.
• Among those 25-to-34, design aesthetics and quality of interface were the top two reasons for purchasing an iPod.
• Among those age 35-to-50, familiarity with Apple and iPod brands was the primary reason they chose an iPod.

“Apple has done an exceptional job getting the word out about its DMPs and has dominated mass-market media, said Gilliam. “By comparison, other MP3 brands appear as generic. In many cases, consumers see the iPod as one might see the brand Kleenex – as a category label, not as a brand or subcategory.”

emediawire.com

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